The CMA wrote to Nationwide Building Society regarding breaches of Part 6 of the Order. Nationwide breached the Order by failing to send out text alerts containing wording that customers would be charged for entering an unarranged overdraft. Nationwide will repay around £900,000 in charges to the 70,000 customers affected.
See the retail banking market investigation case page for information on the investigation and the order.
- February 6, 2020 at 11:24 am by Editor (displayed above)
- February 6, 2020 at 11:24 am by Editor