VMD web services currently unavailable

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<meta name="govuk:analytics:organisations" content="”>VMD web services currently unavailable – GOV.UK

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Web services, such as the Special Imports System are unavailable due to an unscheduled power shut-down.


The following online application services are unavailable:

  • Special Import Certificates
  • Special Treatment Certificates

In urgent cases you may purchase and use an imported veterinary medicine prior to obtaining a certificate from the VMD. This is a special dispensation which only applies to the VMD online system whilst this service is unavailable. You should obtain an import certificate retrospectively as soon as possible.

  • Research Import Certificates
  • Export Certificates
  • Microchip Adverse Event Reporting
  • Animal Adverse Reaction Reporting
  • Human Adverse Reaction Reporting

The following online information service is also unavailable:

  • Product Information Database

We are working on the problem and this notice will be updated once we know more or the services have been restored.

The VMD apologises for any inconvenience.

Published 13 May 2019

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