Precious Cells International: information for donors, creditors and employees

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On Friday 23 November 2018, a winding up order was made against Precious Cells International (company number 07210233), a private tissue bank concerned with storing cord blood samples.

The court appointed the Official Receiver as the liquidator.

Information for donors

Storage facilities continue to safely store cord blood samples since Precious Cells International entered into administration on 28 March 2018 and the Official Receiver is engaging with them to ensure they continue to do so in the liquidation period.

The Official Receiver is still working to recover the company’s records and is working with donors to help access their samples.

Accessing your sample

Each cord blood sample has a unique code, beginning with ‘PCI’ and you will need to know your code to help the storage facility locate your sample.

  • If your code falls between PCI000004 and PCI004880, you will need to contact BOC UK and Ireland Cryobank: Customer Service Centre, Priestley Road, Worsley, Manchester, M28 2UT; Tel 0161 930 6010.
  • If your donor sample number is issued after PCI004881, you will need to contact Biovault Technical Ltd: Plymouth International Medical & Technology Park, 24 Brest Road, Derriford, Plymouth, PL6 5XP; Tel 01752 753720

If you would like confirmation prior to contacting the storage facilitates above or still cannot locate your samples please email the Official Receiver via with the following details:

  1. PCI reference
  2. date the sample was taken
  3. Name of the donor

Information for Pharmacells donors

Pharmacells is a separate company registered and based in Scotland and not under the Official Receiver’s jurisdiction. If you have contracted Pharmacells Limited to store your cord blood samples, the company was dissolved on 5 July 2019 after going into Administration on 13 April 2018.

We do hold the records of the company’s donors, for those who wish to collect them.

Information for Precious Cells International employees

Former staff working for Precious Cells International were made redundant during the administration.

If you have specific enquiries about your redundancy payments, contact CCW Recovery Solutions on 01892 700200 or via

Anyone worried about their pension situation can ring The Pension Advisory Service (TPAS) on 0300 123 1047 for free and impartial guidance and JobCentre Plus is ready to support any employee find new employment.

Information for creditors

To register as a creditor you will need to complete a Proof of Debt form and email this to the Official Receiver via

Once you have registered and the Official Receiver receives your proof of debt form they will add you to the list of creditors and include you on future correspondence about the case.

This page is being regularly updated

As the liquidation proceeds we will continue to update this page. Please check back regularly for updates.

Insolvency enquiry line

For information about the insolvency process contact the Insolvency Enquiry Line during office hours. Open 9am to 5pm Monday to Thursday, and 9am to 1pm on Friday. We can give you general information about: insolvency, what official receivers do and where you can go to get the information or advice you need.

We can’t give you: legal or financial advice, information on specific insolvency cases, information or advice on matters directly relating to other government departments.

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