Travel advice: Real Madrid CF vs Manchester City FC

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As well as this advice, check out our travel advice for Spain

Date: Wednesday 26 February 2020

Venue: Santiago Bernabéu Stadium, Madrid

Kick off time: 9pm (local time)

Passports and visas

  • British nationals don’t need a visa to travel to Spain. Your passport should be valid for the proposed duration of your stay. No additional period of validity beyond this is required

  • remember your European Health Insurance Card (EHIC) but also take out travel insurance, even if you’re only going for one night – it could save you a lot of money if you get into difficulties

  • you must provide ID (your passport) if requested by a police officer. The police have the right to hold you at a police station until your identity is confirmed

  • always take care of your passport, as obtaining a replacement is costly and time-consuming. Remember to keep a photocopy or scanned copy of your passport somewhere safe

  • if you lose your passport, you’ll need to apply for an Emergency Travel Document online

Getting to the stadium

Stadium address:

Santiago Bernabéu Stadium
Av. de Concha Espina, 1,
28036 Madrid, Spain

Estadio Santiago Bernabéu is located in central Madrid on the Paseo de la Castellana, one of Madrid’s main streets. The stadium lies about 4 kilometres north of the Plaza de Cibeles, where the Paseo de la Castellana starts. It is a similar distance from Puerta del Sol, one of Madrid’s main squares.

The stadium is best reached by metro line 10. The nearest metro stop, Santiago Bernabéu, is next to the stadium. In the city centre, you can get line 10 from Plaza de España or Tribunal, but you can also change metro lines (e.g. line 1 from Sol or Atocha train station). Check the Madrid Metro website for more information.

It is also possible to reach the stadium by bus:

  • from Atocha, Paseo del Prado, or Plaza de Cibeles you can take bus 14 or 27. Take bus 14 in the direction of Avenida Pio XII. It passes the stadium on the Paseo La Habana. Take bus 27 in the direction of Plaza de Castilla, and get off at Plaza Lima, right in front of the stadium

  • from metro station Callao in the city centre, you can take bus 147. Take the bus in the direction of Barrio del Pilar and get off at Plaza Lima

  • from Puerta del Sol you can take bus 150 in the direction of Colonia Virgen del Cortijo. Again, get off at Plaza Lima.

More information on bus services is available on the Madrid City Transport website

At the match

  • Manchester City fans are located in the 2 top tiers on the North stand and should enter through tower block D Access to the stadium can be slow. There will be ticket checks at various checkpoints before getting to the stadium including body searches and after getting through the turnstiles. To avoid a last minute bottleneck you should get to the stadium early – doors will be open for visiting supporters 1 hour and a half to 2 hours before kick-off

  • police and stewards may ask to see the ID of ticket holders to prevent ticket fraud, so you should carry photo ID with you. Keep tickets to the match securely in your possession. It has been known for thieves to target ticket holders to steal and then sell on the black market. If tickets are lost or stolen, they will not be re-printed and you will not gain access to the stadium

  • you should follow Spanish police instructions and avoid physical contact of any type (including requests to take photos etc)

  • anyone who is obviously drunk or bearing racist insignia will not be allowed into the stadium. Also, any banners bearing political slogans will not be permitted inside the stadium

  • flares, fireworks, alcohol, cans, glass, bottle tops or containers over 1/2 litre are not allowed in the stadium

  • soft drinks and food are available inside the stadium

  • visiting supporters may be kept behind for around 20-30 minutes after the match to allow the home fans to disperse


  • as in any other city beware of pickpockets and bag snatchers at airports, railway stations, around the town centre and when using public transport such as the metro. Only carry what you need and leave spare cash and valuables in hotel safety deposits
  • petty criminals often operate in areas where there are large crowds, so be vigilant and keep your valuables secured *in Madrid, drinking alcohol in the street and on the metro is illegal and you can be fined or arrested for doing so.
  • letting off flares around the city is illegal. The Spanish police have the right to intervene and confiscate flares and can deny access to the match if any of these laws are violated. For your own safety and that of others, follow instructions from the police at all times
  • police officers have the right to stop people from taking photos or filming if they consider that their personal security or that of a police operation or secured area could be compromised as a result. Doing so can be met with severe penalties.

British Consulate-General Madrid
Torre Espacio
Paseo de la Castellana 259D

Telephone +34 91 714 6300 (also for out of hours emergencies) Email:

Opening hours: Monday to Friday from 8:30am to 1.30pm.

For more information please visit the British Consulate-General Madrid website

Emergency services numbers

The local emergency services contact number is 112.

Further information

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